18. October 2019 - 9:00 till 16:30
Share it on:

Assertiveness and Self Confidence Training Course | PD Training | Friday, 18. October 2019

PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity, and how to behave when someone else is being overbearing towards you.
In this course you also learn how to approach difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” use body language effectively, express your views and disagreements positively and more.
Attend PD Training’s Assertiveness and Self Confidence Course by booking a public, or in-house course at one of the following locations: Brisbane, Sydney, Parramatta, Melbourne, Canberra, Adelaide, and Perth.
Learning Outcomes 
In this course participants will:
 

Understand the differences and links between, self-confidence, self-esteem and assertiveness
Know what influences self-esteem
Know how to read aggressive, passive and passive/aggressive behaviour
Know how to project self-confidence
Know how to communicate with confidence and how to use your voice effectively
Know how to write assertively
Recognise your strengths and build on them
Deal with workplace challenges to your self-confidence
Understand when and how to be assertive
Understand assertiveness in different cultures
How to say ‘No’ politely

Course Outline



Assertiveness and Self Confidence Training Course - Lesson 1 Me, We – Making Your Mark 

Understanding Self-Confidence
Understanding Me
Understanding Others
Reflection


Assertiveness and Self Confidence Training Course - Lesson 2 How We Behave – Thoughts And Responses 

The Good, the Bad and the Ugly
Doubt
Realistic Concern and Doubt
Projecting Self Confidence
Reflection




Assertiveness and Self Confidence Training Course - Lesson 3 Communicating With Confidence 

What You Say
How You Say It
Listening
Reflection


Assertiveness and Self Confidence Training Course - Lesson 4 Self Confidence – Building It And Rebuilding It 

Building on Your Strengths
Confidence Spoilers
Building Confidence – Four Areas of Focus
Workplace Challenges to Self Confidence
Reflection




Assertiveness and Self Confidence Training Course - Lesson 5 Mastering Assertiveness – When And How To Use It 

Your Rights
Getting Over Saying ‘No’
Ways of Saying No
Being Assertive Towards your boss
Reflection


Assertiveness and Self Confidence Training Course - Lesson 6 We’re All Different – Asserting In A Global World 

The Cultural Dimension of Assertiveness and Self-Confidence
Social Media and Self-Confidence
Reflection




Assertiveness and Self Confidence Training Course - Lesson 7 Reflections 

Create an Action Plan
Accountability = Action