20. September 2019 - 9:00 till 16:30
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Supervising Others Training Course | PD Training | Friday, 20. September 2019

If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.
The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.
Attend a supervisor's professional development training course now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

How You And Your Team Will Benefit From This Training
By the end of this course, participants will be able to:

Set clear expectations for team members
Set S.M.A.R.T. goals for team members that motivate and inspire dedication
Effectively assign work that has been set according to each employee and situation
Master techniques to delegate effectively and confidently
Develop approaches for conducting formal feedback sessions
Provide informal, constructive feedback
Develop priorities and time management strategies as a team leader
Establish conflict resolution strategies
Interact with new or existing teams
Create a path for personal development

Course Outline



Supervising Others Training Course - Lesson 1 You as the Supervisor 

Competencies of a Winning Supervisor
What to Do If You’ve Been Promoted from within the Team
Reflection


Supervising Others Training Course - Lesson 2 Communicating to your Team 

LDP Review – Communication Evolution Tool
Adjusting your style for a better approach
Reflection




Supervising Others Training Course - Lesson 3 Set the Expectations 

Vision
How Does Your Team Fit into the Bigger Picture
Define the Requirements
Set the Expectations with SMART’ER Goals
The SMART’ER Way
Reflection


Supervising Others Training Course - Lesson 4 Successful Delegation 

10 Rules for Successful Delegation
Degrees of Delegation
Troubleshooting Delegation
Reflection




Supervising Others Training Course - Lesson 5 Art of Feedback 

Types of Feedback
3 Stages to Receiving Feedback
5 Top Tips to prepare yourself to provide feedback
Feedback Delivery Tools
Difficult Feedback
Seeking Feedback


Supervising Others Training Course - Lesson 6 Managing your Time 

The 80/20 Rule
Prioritising with the Urgent-Important Matrix
Block Out times around your Energy Cycle




Supervising Others Training Course - Lesson 7 Managing Conflict 

Tuckman and Jensen four phase model
Team Development Stages
Using a Conflict Resolution Process
Alternate techniques
Maintaining Fairness
Seeking Help from Within the Team
Seeking Help from Outside the Team


Supervising Others Training Course - Lesson 8 Reflections 

Create an Action Plan
Accountability = Action