11. February 2019 - 13:00 till 14:00
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Root Cause Analysis - A virtual micro-learning opportunity | | Monday, 11. February 2019

We are excited to be launching small on-line group workshops in 2019 with the duel aim of providing micro- learning opportunities in RCA together with real time experience in using online collaboration teams are a growing reality in workplaces. More and more teams are trying to manage problems from diverse locations. Conducting Root Cause Analysis (RCA) across virtual teams has never been easier. Virtual RCA is a popular step forward in industry problem has developed a fresh training program blending RCA education with top of the range online software, to align with the reality of modern day workplaces.The course comprises 3 x 60 minute sessions over 2 weeks. The best thing is, it's all virtual.
Session 1: Monday 11 February 2019 - 1:00 pm - 2:00 pmSession 2: Friday 15 February 2019 - 1:00 pm - 2:00 pm Session 3: Wednesday 20 February 2019 1:00 pm - 2:00 pm
What is included in this session? 

3 x 60  minute sessions

Pre-reading including user-friendly instructions for online access

A process guide for facilitating RCA in your organisation 

RCA report template

Action plan for achieving results

Learning outcomes

Understand the 6 step RCA process

Experience online tools that are compatible with RCA

Learn how to use simple online tools for cross-functional team collaboration

Simplify problem-solving processes  

Who should attend?Individuals or teams from:



Risk and compliance



Sales and marketing

Customer realtions

"This workshop is essential for all staff who work on process improvements as it provides the tools and knowledge needed for success in this area." Melanie Lawrie, AGL Energy 
"The workshop was interactive and thought provoking, and it has provided the impetus for business units to work towards achieving sustainable solutions and improvements."Dipali Dongre, QBE Insurance
* These testimonials relate to our one day workshop.
This is a virtual learning opportunity - no need to travel anywhere!