11. September 2018 - 9:30 till 12:30
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Managing Volunteers Through Change | The Centre For Volunteering | Tuesday, 11. September 2018


Managing volunteers through change
What is it about change that people find difficult?  Why do volunteers seem to find the process even more challenging?  In this workshop, Penny shares well known approaches to change and explores why volunteers respond and react the way they do.
Additionally, Penny discusses

The important planning stage
the role of champions and stakeholders
project management and volunteer requirements
success enablers and disablers
change fatigue

During the workshop you will be able to share common issues, discuss specific challenges and gain a framework to minimise impact and maximise change outcomes.  You will walk away with a list of critical success factor to help your volunteers embrace the change process.

 About our Presenter, Penny York

Penny’s corporate background has spanned training, business consultancy, project management, sales, marketing, corporate communications, and public relations. Over the past twelve years her focus has been on consulting in volunteer program management, as well as designing and delivering training programs for volunteer involving organisations (VIOs).
In partnership with The Centre for Volunteering, she has shared her knowledge and skills with such organisations as:  The National Association of Community Legal Centres, Marine Rescue NSW, Australian Red Cross, Local Government and libraries, SES, ActionAid, The Cancer Council, and RSL NSW.  Penny also helps volunteer managers from a variety of VIOs through the School of Volunteer Management’s professional development and Certificate IV in Volunteer Program Coordination workshops.
Penny holds a Bachelor of Arts Degree and Masters of Business Administration from Macquarie University as well as a TAE40110 in Training and Assessment.